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Security Guard - Alberta Security Licence Required

Region: Canada
Position: Security Guard - Alberta Security Licence Required
Department: Security and Life Safety
Location: Calgary, Alberta
Reporting To: Manager, Security and Life Safety

Description:
This position is responsible for providing front-line security to maintain a safe and secure environment for the tenants and customers of our Brookfield properties. This position requires rotating shift work including weekends, evenings and holidays.

Responsibilities:
• Patrol building lobbies, exterior areas, information desks, parkades, retail areas, and mechanical areas
• Monitor and authorize entrance and departure of employees, visitors, contractors etc. ensure a high level of access control to the building
• Oversee the day to day operation of the Security Control Centre, ensure response to calls are done in a timely manner
• Deliver superior customer service to internal/external clients
• Investigate and assist with response to all incidents that occur while on shift, ensure accurate documentation through incident management system
• Respond and provide support in relation to emergency response situations (fire alarms, medical emergencies, bomb threats etc.)
• Mentor junior security staff in the carrying out of their duties

Service/Personal Skills:
This position requires a dedicated team player with a keen commitment to providing personalized customer service. Proven problem solving and decision making skills are essential in order to perform in stressful situations. This position must deal with safety-related issues in a confidential and mature manner. Excellent communication (written and oral), organizational and time management skills are necessary.

Experience:
Previous experience in the Security field is an asset.

Education:
Minimum grade 12 education or equivalent. Must have a current security license under the Security Services and Investigators Act. Candidates must have or be working towards accreditation as a Certified Protection Officer.

Technical Skills:
Knowledge and operation of fire alarm panels, security systems (including card access system), intercom system, two-way radio, telephones, CCTV system and basic computer skills

Stock Quote
NYSE-BPO: 19.84     TSX-BPO: 21.85     Last Updated 4/18/2014 4:36:55 PM